Contact Us

We're here to help.

Whether you have questions about our products, your order, shipping, warranty coverage, or choosing the right wellness solution for your space, our team is ready to assist.

Customer Support

Email: support@stonepeakwellness.com

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday: 10:00 AM – 4:00 PM (EST)

Sunday: Closed

Before You Contact Us

To help us assist you as quickly as possible, please include:

• Your order number (if applicable)

• Your full name

• A detailed description of your question or issue

• Photos or videos if you're reporting damage or requesting warranty support

Sales & Product Questions

Need help choosing the right sauna, cold plunge, hot tub, or recovery product?

Our team is happy to provide product recommendations, sizing guidance, and answers to any questions before you purchase.

Warranty & Returns

If you're contacting us regarding a warranty claim or return request, please include your order number along with photos or videos showing the issue. This allows us to process your request as quickly as possible.

Response Time

We aim to respond to all inquiries within 1 business day. During periods of high demand, responses may take slightly longer, but we'll always work to assist you as quickly as possible.

Thank you for choosing Stone Peak. We appreciate your trust and look forward to helping you create your ideal wellness space.